PRIVACY POLICY

This document describes the policies implemented by the Medicare Rights Center (“MRC”, “we”, “us” or “our”) for collecting and handling of information about you collected through MRC’s websites, including www.medicarerights.org, www.medicareinteractive.org and www.medicarerightsuniversity.org. This policy is subject to change from time to time, and the updated policy changes will be posted on these websites, so you should regularly check this page for updates.

Protecting privacy is very important to MRC. We hope this statement will help you understand how MRC collects, uses and safeguards the personal information it collects on its websites.

Different websites have different policies with respect to personal information. If you access non-MRC websites via links on MRC websites, any information that you provide to those websites is subject to that site’s privacy policies, not MRC’s. We recommend that you review the privacy statements of each website that you visit.

General Information Collection and Use

We collect information from our users at several different points on our website:

Log Files

We use IP addresses to help analyze trends, administer the site, track users’ movements, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Cookies

Our sites use cookies. A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our sites. For instance, by setting a cookie on our sites, you would not have to log in a password more than once, thereby saving time while on our sites. Based on the settings in your browser, you may be given the option to reject or delete the cookie. If you do so, you may still use MRC’s websites, but your use may be limited in some areas. We also use cookies to track and target the interests of our users to enhance their experience on our sites.

Registrations

In order to receive certain updates or use certain features of our websites, you may have to first complete a registration form. During registration you will be required to provide certain contact information (such as name and e-mail address). You may also be prompted to provide demographic information (such as income level and gender), but providing this information is optional. By providing this information, however, you enable us to provide you a more personalized experience on our sites. Note that on Medicare Rights University, one registration/subscription provides individual login information that can be used to access site content from up to three IP addresses (computers, tablets, phones, etc.) simultaneously. Attempting to use login information on more than three IP addresses simultaneously will result in a temporary block. For this reason, it is important to log out of the site after each use.

Newsletter Subscriptions

If you wish to subscribe to our newsletters, we ask for contact information such as your name, address and e-mail address. You may opt out of receiving future newsletters at any time.

Donations/Subscriptions

If you make a donation to MRC or subscribe to a service like Medicare Rights University, we will collect certain information about you, such as your name, address, the donation/payment amount, and your means of payment (which may include credit card information). We use this information for our records, and will retain it for our internal purposes and to the extent required by law.

E-mail

When you register at one of our sites, subscribe to a newsletter, or make a donation/subscription, you may be required to provide your e-mail address. We use this information to send you e-mail about the services on our sites in which you have expressed interest, and about issues, events and other matters which we believe will be of interest to you. You may opt out of receiving future e-mails at any time.

Tell-A-Friend

If a user elects to use our referral service for informing a friend about our sites, we ask them for the friend’s name and e-mail address. MRC will automatically send the friend a one-time e-mail inviting them to visit the site. MRC uses this information for the sole purpose of sending this one-time e-mail.

Submissions

If you elect to submit content to us, we will retain a copy of that content for our purposes as described in our Terms and Conditions of Use document and will keep your name and contact information on file. If we are contacted by any third party (such as a journalist) for information about the source of a submission, we will only provide your name and contact information after first obtaining your consent.

Security

MRC uses security measures to reduce the risk of loss, misuse and alteration of the information under its control. Certain transactions are processed by third parties, and these third parties have their own security and privacy policies, which we suggest you review so as to understand how they will use information about you.

Correcting/Updating Personal Information

If your information changes (such as your zip code), or if you no longer desire our service, we will endeavor to provide a way to correct, update or remove from our systems the personal data provided to us (though we may retain a copy for archival, record-keeping purposes). This can usually be done using the e-newsletter subscription or advocacy forms, or by e-mailing us at info@medicarerights.org.

Third Parties

We will not sell your personally identifiable information to any third party, nor will we share your personally identifiable information with any third party not directly related to the operation and development of our websites without your prior approval unless required by law or legal process.

Choice/Opt-Out

After you provide us with information about you, you have the following options for removing that information from our database and/or to not receive future communications.

  • You can send e-mail to info@medicarerights.org
  • You can send mail to the following postal address:

Medicare Rights Center
520 Eighth Avenue, North Wing, 3rd Floor
New York, NY 10018

  • You can call the following telephone number: 212-869-3850
  • You can follow the instructions provided in our e-mails to you.

Posted on April 3, 2014