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How do I make sure that the nursing home provides the best possible care?

Section IX.b. Getting Quality Care
Question 7 of 7 (use "Last" or "Next" buttons to see more)
Last Update: August 16, 2006

Nursing homes are required, within 21 days of your admission, to carefully assess your needs and create a written plan of care for you. You should be an active participant in the creation of this plan.

The goal should be to help you stay as independent as possible. You should read over the plan and make sure that you understand and agree with it. You may also want to discuss it with your doctor to make sure it meets all of your medical needs.

You should also know your rights. When you enter a nursing home, you retain all of your rights as a United States citizen. You also have specific rights as outlined by the Nursing Home Reform Act of 1987, which serves to protect the dignity and self-determination of nursing home residents. By this Act, you have the right to

Residents’ rights should be posted in a prominent place in the facility.

If you have concerns about your facility, you can contact your state’s long-term care ombudsmen. An Ombudsman is an advocate for residents of nursing homes, board and care homes, and assisted living. Ombudsmen provide information about how to find a facility and what to do to get quality care. They are trained to resolve problems.


This information was provided by the Medicare Rights Center (MRC), the largest independent source of health care information and assistance in the United States for people with Medicare. Founded in 1989, MRC is a nonprofit organization that helps older adults and people with disabilities get good, affordable health care. You can learn more about MRC at www.medicarerights.org.
© 2013, Medicare Rights Center
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